{"id":52654,"date":"2022-02-10T15:32:46","date_gmt":"2022-02-10T13:32:46","guid":{"rendered":"https:\/\/www.easyais.com\/en\/?page_id=52654"},"modified":"2026-05-27T08:40:39","modified_gmt":"2026-05-27T06:40:39","slug":"customer-reviews","status":"publish","type":"page","link":"https:\/\/www.easyais.com\/en\/customer-reviews\/","title":{"rendered":"Customer reviews"},"content":{"rendered":"

[et_pb_section fb_built=”1″ inner_shadow=”on” fullwidth=”on” disabled_on=”on|on|on” admin_label=”Section” _builder_version=”4.16″ background_color=”#85a6d1″ background_image=”https:\/\/www.easyais.com\/wp-content\/uploads\/2014\/03\/head_segellexicon.jpg” disabled=”on” locked=”off” global_colors_info=”{}”][et_pb_fullwidth_header title=”Customer reviews” content_max_width=”none” admin_label=”Fullwidth Header” _builder_version=”4.16″ title_font=”|||||on|||” title_font_size=”60px” background_color=”rgba(255,255,255,0)” background_image=”https:\/\/www.easyais.com\/en\/wp-content\/uploads\/sites\/5\/2020\/11\/Website_Header_Referenzen-scaled.jpg” background_layout=”light” global_colors_info=”{}” button_one_text_size__hover_enabled=”off” button_two_text_size__hover_enabled=”off” button_one_text_color__hover_enabled=”off” button_two_text_color__hover_enabled=”off” button_one_border_width__hover_enabled=”off” button_two_border_width__hover_enabled=”off” button_one_border_color__hover_enabled=”off” button_two_border_color__hover_enabled=”off” button_one_border_radius__hover_enabled=”off” button_two_border_radius__hover_enabled=”off” button_one_letter_spacing__hover_enabled=”off” button_two_letter_spacing__hover_enabled=”off” button_one_bg_color__hover_enabled=”off” button_two_bg_color__hover_enabled=”off”][\/et_pb_fullwidth_header][\/et_pb_section][et_pb_section fb_built=”1″ _builder_version=”4.16″ background_color=”#f4f4f4″ custom_padding=”0px||0px|” locked=”off” global_colors_info=”{}”][et_pb_row column_structure=”3_4,1_4″ _builder_version=”4.16″ background_size=”initial” background_position=”top_left” background_repeat=”repeat” custom_padding=”0px||0px|” global_colors_info=”{}”][et_pb_column type=”3_4″ _builder_version=”4.16″ custom_padding=”|||” global_colors_info=”{}” custom_padding__hover=”|||”][\/et_pb_column][et_pb_column type=”1_4″ _builder_version=”4.16″ custom_padding=”|||” global_colors_info=”{}” custom_padding__hover=”|||”][et_pb_text admin_label=”Sprachen” _builder_version=”4.16″ text_text_color=”#003d8f” header_text_color=”#ffffff” background_color=”#f4f4f4″ background_size=”initial” background_position=”top_left” background_repeat=”repeat” text_orientation=”right” use_border_color=”off” saved_tabs=”all” global_colors_info=”{}”]
\n[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ _builder_version=”4.16″ background_color=”rgba(0,0,0,0)” custom_padding=”2px||1px|” locked=”off” global_colors_info=”{}”][et_pb_row _builder_version=”4.16″ background_color=”rgba(0,0,0,0)” locked=”off” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.16″ global_colors_info=”{}”][et_pb_text admin_label=”customer testimonials” _builder_version=”4.24.2″ text_font=”||||||||” text_font_size=”30px” header_2_font_size=”35px” header_2_font_size_tablet=”27px” header_2_font_size_phone=”20px” header_2_font_size_last_edited=”on|phone” global_colors_info=”{}”]<\/p>\n

Customer reviews<\/span><\/span><\/span><\/strong><\/h1>\n

[\/et_pb_text][et_pb_text _builder_version=”4.21.0″ text_font=”||||||||” text_text_color=”#747d88″ text_line_height=”1.8em” text_orientation=”center” max_width=”900px” module_alignment=”center” custom_margin=”|||” animation_style=”slide” animation_direction=”bottom” animation_delay=”100ms” animation_intensity_slide=”4%” z_index_tablet=”500″ locked=”off” global_colors_info=”{}”]<\/p>\n

Customer testimonials<\/span><\/strong>
Thats what our customers say<\/span><\/span><\/span><\/span><\/p>\n

[\/et_pb_text][et_pb_divider _builder_version=”4.16″ global_colors_info=”{}”][\/et_pb_divider][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ disabled_on=”off|off|off” _builder_version=”4.16″ locked=”off” collapsed=”off” global_colors_info=”{}”][et_pb_row column_structure=”1_3,1_3,1_3″ _builder_version=”4.16″ locked=”off” global_colors_info=”{}”][et_pb_column type=”1_3″ _builder_version=”4.16″ global_colors_info=”{}”][et_pb_image src=”https:\/\/www.easyais.com\/en\/wp-content\/uploads\/sites\/5\/2022\/01\/Icon_Sterne-5-von-5.png” title_text=”Icon_Sterne-5-von-5″ align=”center” _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}”][\/et_pb_image][et_pb_testimonial author=”Alexander T.” company_name=”25.09.2024″ admin_label=”Testimonial 23.04.2024″ _builder_version=”4.27.6″ custom_padding=”|||30px||” hover_enabled=”0″ box_shadow_style=”preset3″ global_colors_info=”{}” sticky_enabled=”0″]<\/p>\n

Excellent customer support<\/h3>\n

While sailing far from home, I\u2018ve had an issue with my AIS signal, alerting from my own boat.
The support replied immeadiately and together we were able to solve the issue, which was at the end self created by my vhf radio.
The Weatherdock support is very reactive, replied to all my questions quiet fast and friendly, and helped me to configure the equipment in a very easy easy understandable way.<\/p>\n

Appreciate a lot such kind of excellent support ??????<\/p>\n

[\/et_pb_testimonial][\/et_pb_column][et_pb_column type=”1_3″ _builder_version=”4.16″ global_colors_info=”{}”][et_pb_image src=”https:\/\/www.easyais.com\/en\/wp-content\/uploads\/sites\/5\/2022\/01\/Icon_Sterne-5-von-5.png” title_text=”Icon_Sterne-5-von-5″ align=”center” _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}” disabled_on=”on|on|on” disabled=”on”][\/et_pb_image][et_pb_testimonial author=”Andreas” company_name=”25.04.2022″ admin_label=”Testimonial 25.04.2022″ _builder_version=”4.27.4″ custom_padding=”|||30px||” box_shadow_style=”preset3″ global_colors_info=”{}” disabled_on=”on|on|on” disabled=”on”]<\/p>\n

Great AIS and superb service<\/h3>\n

I have an EASY TRX2-IS since 2011. In 2017 it has an error transmitting so I had to send it in to service and they solved (resolering a part) for about 40\u20ac including the freight back to me.
Now in 2022 that y sold my boat ist is my responsabyilty to remove my MMSI. You could send the AIS in or have it done via a remote access. My email was responded in view minutes and the reset via remote access was also done instantly.
If I have to buy an AIS again I woud always go for Weatherdock.<\/p>\n

Thanks a lot<\/p>\n

 <\/p>\n

[\/et_pb_testimonial][\/et_pb_column][et_pb_column type=”1_3″ _builder_version=”4.16″ global_colors_info=”{}”][et_pb_image src=”https:\/\/www.easyais.com\/en\/wp-content\/uploads\/sites\/5\/2022\/01\/Icon_Sterne-5-von-5.png” title_text=”Icon_Sterne-5-von-5″ align=”center” _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}” disabled_on=”on|on|on” disabled=”on”][\/et_pb_image][et_pb_testimonial author=”Jan-Pieter” company_name=”19.08.2021″ admin_label=”Testimonial 19.08.2021″ _builder_version=”4.27.4″ custom_padding=”|||30px||” box_shadow_style=”preset3″ global_colors_info=”{}” disabled_on=”on|on|on” disabled=”on”]<\/p>\n

easyTRX AIS reset<\/h3>\n

Excellent support, beyond the normal expectations, from the helpdesk assistant. He identified the issue, related to the USB cable, not a easyTRX product. Next day, after receival of a proper USB cable, I did another attempt. My call was answered and succesfull support, at 17:45pm!!<\/p>\n

Thanks very much!<\/p>\n

[\/et_pb_testimonial][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}”][et_pb_divider _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}”][\/et_pb_divider][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=”1_3,1_3,1_3″ _builder_version=”4.16″ locked=”off” global_colors_info=”{}”][et_pb_column type=”1_3″ _builder_version=”4.16″ global_colors_info=”{}”][et_pb_image src=”https:\/\/www.easyais.com\/en\/wp-content\/uploads\/sites\/5\/2022\/01\/Icon_Sterne-5-von-5.png” title_text=”Icon_Sterne-5-von-5″ align=”center” _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}”][\/et_pb_image][et_pb_testimonial author=”Paul S.” company_name=”23.04.2024″ admin_label=”Testimonial 23.04.2024″ _builder_version=”4.27.6″ custom_padding=”|||30px||” hover_enabled=”0″ box_shadow_style=”preset3″ global_colors_info=”{}” sticky_enabled=”0″]<\/p>\n

Good Service<\/h3>\n

Needed to reset mmsi, got key and it all worked perfectly<\/p>\n

 <\/p>\n

 <\/p>\n

[\/et_pb_testimonial][\/et_pb_column][et_pb_column type=”1_3″ _builder_version=”4.16″ global_colors_info=”{}”][et_pb_image src=”https:\/\/www.easyais.com\/en\/wp-content\/uploads\/sites\/5\/2022\/01\/Icon_Sterne-5-von-5.png” title_text=”Icon_Sterne-5-von-5″ align=”center” _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}”][\/et_pb_image][et_pb_testimonial author=”Andreas” company_name=”25.04.2022″ admin_label=”Testimonial 25.04.2022″ _builder_version=”4.27.4″ custom_padding=”|||30px||” box_shadow_style=”preset3″ global_colors_info=”{}”]<\/p>\n

Great AIS and superb service<\/h3>\n

I have an EASY TRX2-IS since 2011. In 2017 it has an error transmitting so I had to send it in to service and they solved (resolering a part) for about 40\u20ac including the freight back to me.
Now in 2022 that y sold my boat ist is my responsabyilty to remove my MMSI. You could send the AIS in or have it done via a remote access. My email was responded in view minutes and the reset via remote access was also done instantly.
If I have to buy an AIS again I woud always go for Weatherdock.<\/p>\n

Thanks a lot<\/p>\n

 <\/p>\n

[\/et_pb_testimonial][\/et_pb_column][et_pb_column type=”1_3″ _builder_version=”4.16″ global_colors_info=”{}”][et_pb_image src=”https:\/\/www.easyais.com\/en\/wp-content\/uploads\/sites\/5\/2022\/01\/Icon_Sterne-5-von-5.png” title_text=”Icon_Sterne-5-von-5″ align=”center” _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}”][\/et_pb_image][et_pb_testimonial author=”Jan-Pieter” company_name=”19.08.2021″ admin_label=”Testimonial 19.08.2021″ _builder_version=”4.27.4″ custom_padding=”|||30px||” box_shadow_style=”preset3″ global_colors_info=”{}”]<\/p>\n

easyTRX AIS reset<\/h3>\n

Excellent support, beyond the normal expectations, from the helpdesk assistant. He identified the issue, related to the USB cable, not a easyTRX product. Next day, after receival of a proper USB cable, I did another attempt. My call was answered and succesfull support, at 17:45pm!!<\/p>\n

Thanks very much!<\/p>\n

[\/et_pb_testimonial][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}”][et_pb_divider _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}”][\/et_pb_divider][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=”1_3,1_3,1_3″ _builder_version=”4.16″ locked=”off” global_colors_info=”{}”][et_pb_column type=”1_3″ _builder_version=”4.16″ global_colors_info=”{}”][et_pb_image src=”https:\/\/www.easyais.com\/en\/wp-content\/uploads\/sites\/5\/2022\/01\/Icon_Sterne-5-von-5.png” title_text=”Icon_Sterne-5-von-5″ align=”center” _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}”][\/et_pb_image][et_pb_testimonial author=”Frederic P.” company_name=”26.04.2021″ admin_label=”Testimonial 26.04.2021″ _builder_version=”4.27.4″ custom_padding=”|||30px||” box_shadow_style=”preset3″ global_colors_info=”{}”]<\/p>\n

Great customer service<\/h3>\n

They are REALLY focus on quality and client satisfaction.<\/p>\n

[\/et_pb_testimonial][\/et_pb_column][et_pb_column type=”1_3″ _builder_version=”4.16″ global_colors_info=”{}”][et_pb_image src=”https:\/\/www.easyais.com\/en\/wp-content\/uploads\/sites\/5\/2022\/01\/Icon_Sterne-5-von-5.png” title_text=”Icon_Sterne-5-von-5″ align=”center” _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}”][\/et_pb_image][et_pb_testimonial author=”Nelson” company_name=”05.09.2020″ admin_label=”Testimonial 05.09.2020″ _builder_version=”4.27.4″ custom_padding=”|||30px||” box_shadow_style=”preset3″ global_colors_info=”{}”]<\/p>\n

Innovative products<\/h3>\n

As a Marine Radio Telecommunication Technician on GMDSS your products are innovative and is pro-advancing Maritime Coastal Safety and Tracking Systems.<\/p>\n

[\/et_pb_testimonial][\/et_pb_column][et_pb_column type=”1_3″ _builder_version=”4.16″ global_colors_info=”{}”][et_pb_image src=”https:\/\/www.easyais.com\/en\/wp-content\/uploads\/sites\/5\/2022\/01\/Icon_Sterne-5-von-5.png” title_text=”Icon_Sterne-5-von-5″ align=”center” _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}”][\/et_pb_image][et_pb_testimonial author=”Andr\u00e9 F.” company_name=”29.07.2020″ admin_label=”Testimonial 29.07.2020″ _builder_version=”4.27.4″ custom_padding=”|||30px||” box_shadow_style=”preset3″ global_colors_info=”{}”]<\/p>\n

A bond for life<\/h3>\n

On my solo navigation from Lesconil South Brittany to Lisbon 2017, A149 esayTrix2-IS-WiFi was my best mate for safety during day and night navigation. I have a bond for life.<\/p>\n

[\/et_pb_testimonial][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ _builder_version=”4.16″ _module_preset=”default” background_color=”#003d8f” global_colors_info=”{}”][et_pb_row _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}”][et_pb_cta title=”We appreciate your feedback, rate us now!” button_url=”https:\/\/www.easyais.com\/en\/feedback\/” button_text=”RATE US NOW” _builder_version=”4.16″ _module_preset=”default” custom_button=”on” button_border_width=”3px” button_border_radius=”100px” button_letter_spacing=”2px” button_font=”|600|||||||” button_icon=”5||divi||400″ button_on_hover=”off” global_colors_info=”{}”][\/et_pb_cta][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ _builder_version=”4.25.0″ _module_preset=”default” locked=”off” global_colors_info=”{}”][et_pb_row column_structure=”1_5,3_5,1_5″ _builder_version=”4.25.0″ _module_preset=”default” global_colors_info=”{}”][et_pb_column type=”1_5″ _builder_version=”4.25.0″ _module_preset=”default” global_colors_info=”{}”][\/et_pb_column][et_pb_column type=”3_5″ _builder_version=”4.25.0″ _module_preset=”default” global_colors_info=”{}”][et_pb_cta title=”Do you have more to tell us? Write us your story!” button_url=”mailto:story@weatherdock.de” url_new_window=”on” button_text=”story@weatherdock.de” disabled_on=”off|off|off” admin_label=”Handlungsaufruf: Ihre Story” _builder_version=”4.25.0″ _module_preset=”default” custom_button=”on” button_text_color=”#ffffff” button_bg_color=”#df8609″ button_border_color=”#ffffff” button_border_radius=”100px” button_use_icon=”off” button_alignment=”center” text_orientation=”left” border_radii=”on|20px|20px|20px|20px” box_shadow_style=”preset3″ box_shadow_style_button=”preset3″ locked=”off” global_colors_info=”{}” button_text_color__hover_enabled=”on|desktop” button_text_color__hover=”#df8609″ button_bg_color__hover_enabled=”on|hover” button_bg_color__hover=”#ffffff” button_bg_enable_color__hover=”on” button_border_color__hover_enabled=”on|hover” button_border_color__hover=”#df8609″ button_icon_color__hover_enabled=”on|hover” button_icon_color__hover=”#df8609″]<\/p>\n

Do you have a story to tell about our products? Whether it’s dramatic, exciting or funny, we’d love to hear it!<\/p>\n

Send us your story, preferably with pictures, to:<\/strong>
story@weatherdock.de<\/span><\/strong><\/a><\/p>\n

If we include your story in our references on our website, we will reward you with a voucher worth up to 50,- \u20ac for our online shop<\/strong>.<\/p>\n

[\/et_pb_cta][\/et_pb_column][et_pb_column type=”1_5″ _builder_version=”4.25.0″ _module_preset=”default” global_colors_info=”{}”][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ _builder_version=”4.21.0″ _module_preset=”default” locked=”off” global_colors_info=”{}”][et_pb_row column_structure=”1_2,1_2″ _builder_version=”4.21.0″ _module_preset=”default” global_colors_info=”{}”][et_pb_column type=”1_2″ _builder_version=”4.21.0″ _module_preset=”default” global_colors_info=”{}”][et_pb_button button_url=”https:\/\/www.easyais.com\/en\/products\/” button_text=”Product overview” button_alignment=”center” admin_label=”Button: Product overview” _builder_version=”4.21.0″ _module_preset=”default” locked=”off” global_colors_info=”{}”][\/et_pb_button][\/et_pb_column][et_pb_column type=”1_2″ _builder_version=”4.21.0″ _module_preset=”default” global_colors_info=”{}”][et_pb_button button_url=”https:\/\/easyais-shop.com\/en\/” url_new_window=”on” button_text=”Shop now” button_alignment=”center” disabled_on=”off|off|off” admin_label=”Button: Shop” _builder_version=”4.21.0″ _module_preset=”default” custom_button=”on” button_text_size=”20px” button_text_color=”#FFFFFF” button_bg_color=”#df8609″ button_border_width=”1px” button_border_color=”#FFFFFF” button_border_radius=”100px” button_font=”|600|||||||” button_icon=”||divi||400″ button_on_hover=”off” button_text_size_tablet=”17px” button_text_size_phone=”15px” button_text_size_last_edited=”on|phone” locked=”off” global_colors_info=”{}” button_text_color__hover=”#df8609″ button_text_color__hover_enabled=”on|hover” button_bg_color__hover=”#ffffff” button_bg_color__hover_enabled=”on|hover” button_border_color__hover=”#df8609″ button_border_color__hover_enabled=”on|hover”][\/et_pb_button][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ _builder_version=”4.17.1″ _module_preset=”default” background_color=”#9c9c9f” global_colors_info=”{}”][et_pb_row _builder_version=”4.17.1″ _module_preset=”default” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.17.1″ _module_preset=”default” global_colors_info=”{}”][et_pb_text admin_label=”Reviews are not checked for authenticity prior to publication. They can therefore also come from consumers who actually did not purchase\/use the rated products.” _builder_version=”4.21.0″ _module_preset=”default” global_colors_info=”{}”]<\/p>\n

Reviews are not checked for authenticity prior to publication.<\/span><\/span> They can therefore also come from consumers who actually did not purchase\/use the rated products.<\/span><\/span><\/span><\/em><\/p>\n

[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section]<\/p>\n","protected":false},"excerpt":{"rendered":"

Customer reviewsCustomer testimonials Thats what our customers sayExcellent customer support While sailing far from home, I\u2018ve had an issue with my AIS signal, alerting from my own boat.The support replied immeadiately and together we were able to solve the issue, which was at the end self created by my vhf radio.The Weatherdock support is […]<\/p>\n","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_et_pb_use_builder":"on","_et_pb_old_content":"","_et_gb_content_width":"","footnotes":""},"class_list":["post-52654","page","type-page","status-publish","hentry"],"yoast_head":"\nCustomer reviews - Weatherdock English<\/title>\n<meta name=\"description\" content=\"Customer reviews of our customers about products and our service. Read here what others say about Weatherdock . 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